A message to our customers: COVID-19 Response

During this challenging time we want you to know we’re here for you and want to keep you riding, running, active and healthy. The health and wellness of our staff, customers and community remains our priority.

We have implemented the following guidelines so you can shop local and shop with confidence:

• If you are not feeling well, please stay home. 

• Masks are Mandatory while in the Store. 

• Upon entering the store, we ask that you use our Sanitation Station and wash your hands.

• Please ensure proper social distancing while in the store; keep 2 metres (6 feet) apart from others.

• All returns MUST meet our Return Criteria, please review our full return policy here (Returns). All returns will meet government guideline’s prior to being returned to the sales floor.

• We will continue to offer Bike Service by appointment during the following hours: Tuesday to Saturday 10am to 5pm. A staff member will setup a service order and give you an a drop off time. Once we have the bike, we will assess it & call to verify the work and costs. We will call you when it's ready to be picked up.

• While we are open to the public, we encourage you to continue to shop online at www.adventure365.ca and to utilize curbside pick up for online and phone-in orders as this continues to be a safe and convenient way of shopping.

We are approaching what is typically our busiest time of the year with limited staff and technicians. We kindly ask for your patience as we navigate these uncertain times.

As always, thank you for supporting local.