A message to our customers: COVID-19 Response

During this challenging time we want you to know we’re here for you and want to keep you riding, running, active and healthy. The health and wellness of our staff, customers and community remains our priority.

While our doors may be closed, we are pleased to offer the following services:

• Curbside Pick-Up for Local Orders
• Contactless Service by Appointment
• Sales Support via Phone, Email and Social Media
• Online Shopping (new product being added daily)

We have implemented the following guidelines so you can shop local and shop with confidence:

• If you are not feeling well, please stay home. 
• Masks are Mandatory during Curbside Pick Up and Service. 
• All returns MUST meet our Return Criteria, please review our full return policy here (Returns). All returns will meet government guideline’s prior to being returned to the sales floor. Please note, we are not accepting Returns or Exchanges during Lockdown. We will accept Returns and Exchanges for 7 days once we Re-Open. 
• We will continue to offer Bike Service by appointment during the following hours: Tuesday to Saturday 10am to 5pm. A staff member will setup a service order and give you an a drop off time. Once we have the equipment, we will assess it & call to verify the work and costs. We will call you when it's ready to be picked up.

We are approaching what is typically our busiest time of the year with limited staff and technicians. We kindly ask for your patience as we navigate these uncertain times.

As always, thank you for supporting local.